Terms & Conditions
1. Introduction
Welcome to Raizent.com, operated by Raiz & Sajjad Surgical Pvt. Ltd.
By accessing or using this website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use this website.
2. Company Information
Raizent.com is owned and operated by Raiz & Sajjad Surgical Pvt. Ltd., a manufacturer and exporter of surgical and medical instruments based in Sialkot, Pakistan.
3. Use of Website
This website is provided for business, informational, and commercial purposes only.
You agree not to use the website for any unlawful or harmful activity.
Unauthorized use of this website may give rise to a claim for damages or be a criminal offense.
4. Product Information
All product descriptions, images, specifications, and prices are provided for general information only.
We reserve the right to modify, update, or discontinue products without prior notice.
Product appearance may slightly vary due to manufacturing or photography differences.
5. Orders & Inquiries
Submitting an inquiry or order request does not guarantee acceptance.
All orders are subject to confirmation, availability, and agreed terms (pricing, quantity, delivery).
Custom or OEM orders may require advance payment and written approval.
6. Pricing & Payments
Prices are subject to change without notice.
Payment terms will be communicated separately through invoice or email.
All international orders may be subject to taxes, duties, and customs charges, which are the buyer’s responsibility.
7. Shipping & Delivery
Delivery timelines are estimates and may vary due to logistics, customs, or unforeseen circumstances.
We are not responsible for delays caused by shipping companies or customs authorities.
8. Intellectual Property
All content on this website, including text, images, logos, catalogs, and designs, is the property of Raiz & Sajjad Surgical Pvt. Ltd.
You may not copy, reproduce, distribute, or use any content without prior written permission.
9. Quality & Compliance
Our products are manufactured according to applicable quality standards.
Buyers are responsible for ensuring products comply with local regulations and import laws in their country.
10. Limitation of Liability
We shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or our products.
Use of products is at the buyer’s own professional discretion and responsibility.
11. Third-Party Links
This website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those sites.
12. Privacy
Any personal or business information shared with us is handled according to our Privacy Policy and is not sold or misused.
13. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective once posted on this page.
14. Governing Law
These Terms & Conditions are governed by the laws of Pakistan. Any disputes shall be subject to the jurisdiction of Pakistani courts.
15. Contact Information
For questions regarding these Terms & Conditions, please contact us:
Email: sales@raizent.com
Phone: +92 52 3575218